• I'm looking for Jimi Hendrix's (name of album).
• Why don't you have Dean Martin cds?
• Neil Young Reissues?

• How can I get a license to use a song by (insert artist) in my film/production?
• How can I get permission to print the lyrics to (name of song)?
• I'm looking for a) sheet music b) lyrics c) instrumental version of (insert song).
• Do you know where I can get t-shirts, posters, etc. for (insert artist)?
• Can I get backstage passes for (insert band)?
• Do you know when (insert artist) is coming to (insert city, state or country)?
• Where can I send fan mail?
• Do your artists have e-mail addresses?
• Does Enya have a fan club or e-mail address that I can write to?

How can I contact your publicity department?

You should send a fax to our media relations department at 818-840-2405 and put in your request for review copies, interviews or whatever else you may need. If this is the first time that we're dealing with you, you should also send in a sample copy of your publication or your writing.

Can we send in a demo tape?

We do not accept unsolicited materials. If you send us something unsolicited (meaning, we haven't asked you to send it to us), it may not be returned, and it probably won't get a listen either so please don't just send stuff.

I'm looking for a job/internship.

Please forward all requests for employment/internships to:

Human Resources
Reprise Record
3300 Warner Blvd.
Burbank, CA 91505

or email them at jobs@wbr.com

We do not give out contact names or phone numbers.

Please send a media kit with an issue of your publication along with a rate sheet and specs to: Advertising, 3300 Warner Blvd., Burbank, 91505.

Internet advertising requests should go to RDukeOfURL@aol.com

When does this come out? Is this available?
Is there going to be a new album this year?

First check the NEW RELEASES PAGE to see if the album you are looking for is there. If not, please write Reprise@RepriseRec.com unless you're in a ranting and raving mood.

Try our online store, Reprise Store. We've got most everything there!

I ordered cds from the Reprise Records Store and a) I haven't received my order yet b) have questions about my order c) I need to contact them.

You can either call 800-274-9700 or email tworders@customersvc.com. Be sure to have either your screen name and/or order number handy!

I have a defective CD/I'm missing something from my packaging.

Please write or call That Fabulous Customer Relations Gal,

Elane Geller
Reprise
P.O. Box 6868
Burbank, CA 91510
Ph. 818-953-3269

I live (insert country) and I a) can't find this record b) need my radio station serviced c) have a defective cd or am missing an item.

Well, kiddo, a little bad news. We don't sell direct to countries outside of the U.S. We have all sorts of problems and made it our policy not to get involved in the mail/payment problem arena.

If you need to be serviced or have a problem with your cd, you should contact one of our international partners and they should be able to help you out. We can only provide support to the United States.

We no longer own the rights to his albums, they now belong to MCA Records.

Why don't you have Dean Martin cds?

His family controls the licensing rights, in other words, we don't have the Dean Martin catalog to put out.

How can I get a commercial license to use a song by (insert artist) in my film/production?

If you are putting out a film, video, etc., for commercial use and you are looking to use the actual recording of the song, you should contact Warner Special Products at 818-953-7900. This number is for licensing within the U.S. only. If you are trying to get a license for other territories, please contact one of our international partners.

If you are looking to print/publish lyrics, see below.

How can I get permission to print the lyrics to (name of song)?

If you are looking to print lyrics, you should contact the artist's publishing company, not us. You can find more information about their publishing companies at www.ascap.com or www.bmi.com.

We don't provide lyrics unless they appear in the album packaging as the artist requests, unless your initials are MTV or VH-1 and you are looking to play our videos. And you can't be VH-1 unless you're Frank Zappa's kid anyway, so don't even try it smartypants.

As for instrumental versions of songs. We don't make them. Maybe you should try a karaoke place.

Do you know where I can get t-shirts, posters, etc. for (insert artist)?

Sorry, but you are on your own. We don't handle the merchandising for our artists, they are independently contracted by the artist and their management.

Can I get backstage passes for (insert band)?

Sorry, but we don't have backstage passes to give out. But if you know the band, can you hook us up with one?

Do you know when (insert artist) is coming to (insert city, state or country)?

If it doesn't show up on their website, we either a) don't have anything booked for them at this time b) you are asking way too far in advance for us to know c) we just don't know.

Where can I send fan mail?

All others:

It's that fabulous gal, your pal and mine, leader of all at Customer Relations, who will forward your letter to the artists management.

Elane Geller
Reprise
P.O. Box 6868
Burbank, CA 91510

Do your artists have e-mail addresses?

Here are the ones who do:

Alanis Morissette fyiam@aol.com
Green Day Idiotclub@aol.com
Chris Isaak showfolk@aol.com

The rest, well, they're not available at this time.

Does Enya have a fan club or e-mail address that I can write to?

Enya does not have an official fan club nor an e-mail address. If she does get either one, we'll be sure to post it up for you. In the meantime, if you would like to send her some snail mail, check out the FAN MAIL section.